Refund policy
RETURNS:
If you are unhappy with your order, please contact us at shopdosfemmes@gmail.com within 7 days (14 days for out-of-state) of purchase to discuss a store credit or exchange.
We PERSONALLY quality check each item before it is sent. If you believe that your item is faulty, please contact us immediately.
IMPORTANT:
ALL REQUESTS NEED TO BE MADE WITHIN 7 DAYS OF RECEIVING YOUR ORDER. ANY RETURN REQUESTS MADE OUTSIDE THIS PERIOD WILL BE DENIED.
ALL RETURNED ITEMS MUST BE IN THEIR ORIGINAL, UNWORN CONDITION – FREE OF ODORS AND MARKS.
PLEASE BE CAREFUL WHEN TRYING ON YOUR PURCHASE AS ANY MARK MAY DISRUPT THE RETURN PROCESS.
TO REQUEST A RETURN, PLEASE EMAIL OUR TEAM AT shopdosfemmes@gmail.com WITHIN 7 DAYS. PLEASE INCLUDE THE FOLLOWING INFORMATION IN THIS EMAIL:
+ ORDER NUMBER +
+ PRODUCT/S YOU ARE WANTING TO RETURN +
+ REASON FOR RETURN +
HAPPY SHOPPING!
Store Front: 5034 Doniphan Drive, Suite D (next to Tippi Teas)
El Paso, Texas 79932
Hours: Tuesday-Saturday
10 AM - 5PM