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Refund policy

RETURNS:

If you are unhappy with your order, please contact us at shopdosfemmes@gmail.com within 7 days (14 days for out-of-state) of purchase to discuss a store credit or exchange.

We PERSONALLY quality check each item before it is sent. If you believe that your item is faulty, please contact us immediately.

IMPORTANT:

ALL REQUESTS NEED TO BE MADE WITHIN 7 DAYS OF RECEIVING YOUR ORDERANY RETURN REQUESTS MADE OUTSIDE THIS PERIOD WILL BE DENIED. 

ALL RETURNED ITEMS MUST BE IN THEIR ORIGINAL, UNWORN CONDITION – FREE OF ODORS AND MARKS.

PLEASE BE CAREFUL WHEN TRYING ON YOUR PURCHASE AS ANY MARK MAY DISRUPT THE RETURN PROCESS.

TO REQUEST A RETURN, PLEASE EMAIL OUR TEAM AT shopdosfemmes@gmail.com WITHIN 7 DAYS. PLEASE INCLUDE THE FOLLOWING INFORMATION IN THIS EMAIL:

+  ORDER NUMBER  +

+  PRODUCT/S YOU ARE WANTING TO RETURN  +

+  REASON FOR RETURN  +

HAPPY SHOPPING!

Store Front: 5034 Doniphan Drive, Suite D (next to Tippi Teas)

El Paso, Texas 79932

Hours: Tuesday-Saturday

10 AM - 5PM 

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